Cranberry Transportation Service Cancellation Policy

Terms of Contract

Deposit:

A non-refundable fifty percent (50%) deposit is due to Cranberry Transportation Service within fourteen (14) of requesting transportation services in order for Cranberry Transportation Service to reserve the service date (s). Balances for transportation services shall be paid in full to Cranberry Transportation Service on or before forty five days (45) days prior to the service date. In the event the balance is not paid in full on or before forty five days prior to the service date, Cranberry Transportation Service will not guarantee any reservation.

Requests to change Service:

All requests to change service shall be made in writing to Cranberry Transportation Service. No requests for changes in services shall be effective unless acknowledged, in writing, by Cranberry Transportation Service. Requests for changes in service shall affect rates as provided by Cranberry Transportation Service in the written change acknowledgment.

Rates / Charges:

Hourly charges begin fifteen (15) minutes prior to scheduled times for transportation services and thirty (30) minutes prior to estimated time of arrival for inbound airport transfers. Additional hourly rates for transportation services are billed in fifteen (15) minute increments at a cost of $85.00 / hr., plus 20% gratuity, and a $6.50 / hr. surcharge per vehicle, with the exception of special after hour’s rates as well as the Mercedes sedan, which is billed at a higher rate

Cancellations:

Cancellations received by Cranberry Transportation Service less than 90 days from reserved service (48 Hours for Airport & Ferry Transfers) will be charged the full service rate. No cancellation is valid unless received by Cranberry Transportation Service in writing.

Additional Provisions:

Cranberry Transportation Service reserves the right to substitute vehicle type (s) as necessary without notice. Unpaid Balances shall accrue interest at a rate of one and one half (1 ½) percent monthly or eighteen (18%) percent annually. Cranberry Transportation reserves the right to hold agents and principals jointly and severally liable for all
contract provisions. Customer shall be responsible for all costs of collection including reasonable attorney fees. Checks returned for insufficient funds will incur a $30.00 fee. Any additional services requested and provided beyond the original reservation shall be invoiced to the client within ninety, (90) days and shall be due and paid in full within fourteen, (14) days thereafter.

ALL ESTIMATES REQUIRE A CREDIT CARD ON FILE AND A SIGNATURE TO BIND CONTRACT. IF ESTIMATE and/or FINAL INVOICE IS PAID IN FULL BY CHECK OR CASH, THE CREDIT CARD WILL NOT BE CHARGED.

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